We helped a multinational food and beverage company quantify their social licence to operate.
As part of its water stewardship strategy, the client needed to quantify the corporate reputational risk associated with its water use at over 80 global locations. As part of a wider goal to foster more positive community relations, the first step was to systematically assess all operating locations and prioritise those requiring greater engagement.
We developed a framework to assess the factors that affect the company’s social licence to operate at each of its operating locations. By combining internal metrics with our proprietary water-related risk indices, we were able to measure the risk at each location.
The company was able to understand the key aspects required in obtaining and maintaining a social licence to operate. They were able to prioritise operating locations where effective engagement with local stakeholders could help address the shared water challenges at the catchment level.